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Hi All,
🗂 How to Report to Action Fraud – Step‑by‑Step GuideStep 1 – Stop & Secure Cease all contact with the suspected fraudster.Do not send more money or share further personal details.Contact your bank immediately if you’ve transferred funds or given card details — ask them to freeze or recall the payment.
Step 2 – Gather Evidence Save emails, texts, letters, receipts, invoices, and screenshots.Note dates, times, phone numbers, email addresses, website URLs, and names used.Keep packaging or postal details if goods were sent.
Step 3 – Choose Your Reporting Method Online (24/7) – Action Fraud websiteBy phone – 0300 123 2040 (Mon–Fri, 8am–8pm)For live cyber‑attacks on businesses/organisations – Call the same number and ask for the 24/7 Cyber Reporting Service.
Step 4 – Provide Full Details Explain what happened, how you were contacted, and what you lost or risked losing.Include all evidence gathered in Step 2.Be as specific as possible — vague reports are harder to investigate.
Step 5 – Receive Your Crime Reference Number Keep this safe — you’ll need it for updates, insurance claims, or if your bank requests it.
Step 6 – Follow Up Action Fraud will pass your report to the National Fraud Intelligence Bureau (NFIB) for assessment.You’ll be updated within 28 days on whether your case is being investigated or used for intelligence.You can log into your Action Fraud account to add new information at any time.
Step 7 – Protect Yourself for the Future Change passwords for any affected accounts.Enable two‑factor authentication where possible.Learn to spot scams — see NCSC Cyber Aware for free guidance.
📌 Quick ReferenceWebsite: www.actionfraud.police.ukPhone: 0300 123 2040Text scam reporting: Forward to 7726 (free)Email scam reporting: Forward to report@phishing.gov.uk
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